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Programme 7: Business Process Outsourcing

Outline of Programme 7: A BPO programme aimed at unemployed youth, providing training in Call Centre Management.

Relating to Programmes 6 and 7:
ICT/BPO Intervention at the Moses Kotane Institute - A New KZN-DED Initiative

The KZNDED is in the process of establishing two "Fountainhead" Centres of Sectoral Excellence, to be housed within the recently launched Moses Kotane Institute.
To foster and leapfrog ICT human capacity building in KwaZulu-Natal, to mitigate the skills' shortage being faced by the industry, and to facilitate growth and reduce unemployment - the Business Process Outsourcing Centre, and a new Software Engineering Institute will train 10 000 candidates over the next five years.

These two Centres of Sectoral excellence reflect a holistic and developmental approach to e-skills development and ensure effective participation by corporate and other partners. The Centres will encourage thought leadership in KZN, and build on existing ICT initiatives in the province through multi-stakeholder partnerships and a distributed educational model involving institutional capacity at a regional and local level.
It is necessary to create a new form of collaboration that involves the full range of actors in the public and private sectors. These multi-stakeholder partnerships offer the potential to bridge the 'parallel universes' of industry-based education and government supported education.

NIIT will initiate the first multi-stakeholder partnership with the Moses Kotane Institute, and other partnerships will evolve as the project rolls out. NIIT have the proven ability to execute large projects of this nature, having successfully executed similar large projects in China, India and the United States. They bring with them the unique opportunity for 'graduates' from the Software Engineering and BPO interventions to participate in work-based training in India, as part of the holistic approach to education and training in the ICT sector. The internship period will be for a minimum of 6 months to one year, and will be funded by the CII (Confederation of Indian Industries), NIIT and other funders.

NIIT will be taking up premises with the Moses Kotane Institue at Derby Downs in University Rd in Westville from May 2009.

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Programme 6: Software Engineering

Outline of Programme 6: An ICT programme aimed at unemployed youth, and providing training in Software Engineering (see attached NSF proposal for the model)

Relating to Programmes 6 and 7:
ICT/BPO Intervention at the Moses Kotane Institute - A New KZN-DED Initiative

The KZNDED is in the process of establishing two "Fountainhead" Centres of Sectoral Excellence, to be housed within the recently launched Moses Kotane Institute.
To foster and leapfrog ICT human capacity building in KwaZulu-Natal, to mitigate the skills' shortage being faced by the industry, and to facilitate growth and reduce unemployment - the Business Process Outsourcing Centre , and a new Software Engineering Institute will train 10 000 candidates over the next five years.

These two Centres of Sectoral excellence reflect a holistic and developmental approach to e-skills development and ensure effective participation by corporate and other partners. The Centres will encourage thought leadership in KZN, and build on existing ICT initiatives in the province through multi-stakeholder partnerships and a distributed educational model involving institutional capacity at a regional and local level.
It is necessary to create a new form of collaboration that involves the full range of actors in the public and private sectors. These multi-stakeholder partnerships offer the potential to bridge the 'parallel universes' of industry-based education and government supported education.

NIIT will initiate the first multi-stakeholder partnership with the Moses Kotane Institute, and other partnerships will evolve as the project rolls out. NIIT have the proven ability to execute large projects of this nature, having successfully executed similar large projects in China, India and the United States. They bring with them the unique opportunity for 'graduates' from the Software Engineering and BPO interventions to participate in work-based training in India, as part of the holistic approach to education and training in the ICT sector. The internship period will be for a minimum of 6 months to one year, and will be funded by the CII (Confederation of Indian Industries), NIIT and other funders.

NIIT will be taking up premises with the Moses Kotane Institue at Derby Downs in University Rd in Westville from May 2009.

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Programme 4: Technology and Innovation for Managers

Outline of Programme 4: Technology and Innovation Management (TIM)

Programme four is intended for executives/senior government officials to manage technology and technology management in a structured way so as to be globally competitive. The programme is aimed at executives/senior government officials who will learn how to develop and deploy technology. The duration of the course shall be six (6) months:

The programme consists of the following introductory courses:

  • Technology and Innovation Management
  • Technological Entrepreneurship
  • Systems Engineering and Product Development
  • Innovation strategy
  • Technology Commercialisation
  • Technological Entrepreneurship
  • Special seminar 1: History of S. African Liberation Struggle (non-exam)
  • Special Seminar 2: Science and Technology in Society (non-exam)
  • Ubuntu

The courses offered will be through correspondence. Each course has a one-day contact session. Class attendance is compulsory and important. Distance support is provided via the Internet and complements the contact in the classroom. For this reason, all students are required to have access to the Internet through a suitable browser and be able to take part in discussions using the Internet. Assessment consists of an assignment and an examination in each course. A certificate will be awarded upon satisfactory performance in assignments, examination and compulsory attendance to all four one-day lectures. Special seminars will be organized by MKI management to cater for the non-exam History of S. African Liberation Struggle and Science and Technology in Society modules.

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Programme 5: Leadership Development for Parliamentarians

Outline of Programme 5: Leadership Development Programme For Parliament, Legislature And Government Departments (LDPPLGD)

This is a certificate course for parliamentarians and members of the KwaZulu-Natal Legislature. It can be later extended to officials of government departments and executives. The duration of the courses will be six months.

The programme will consist of the following five courses and two special seminars:

  • Leadership Communication (4 modules) (Certificate)
    • Module 1: Communication Leadership Skills
    • Module 2: Personal Leadership
    • Module 3: Orientation to Basic Action Research
    • Module 4: Media Handling
  • Public and Parliamentary Leadership (4 modules) (Certificate)
    • Module 1: Parliamentary and Public Leadership
    • Module 2: Project Management
    • Module 3: Action Research
  • Public and Business Policy (4 modules) (Certificate)
    • Module 1: Public Policy/Strategy and Business Policy/Strategy
    • Module 2: Administration of Public Money and Oversight
    • Module 3: Public/Administrative Accountability and Oversight
    • Module 4: Qualitative Research Methodology
  • Information and Knowledge Management (4 modules) (Certificate)
    • Module 1: Knowledge Management
    • Module 2: Electronic Resources and Orientation to Basic Action Research
    • Module 3: Computer Skills and Information Systems
    • Module 4: E-Government and E-Commerce
  • International Relations and Business (5 modules) (Certificate)
    • Module 1: Portuguese or French or Indian or Chinese or Russian for beginners
    • Module 2: International Relations
    • Module 3: Peace Studies
    • Module 4: Qualitative Research Methods
  • Special seminar 1: History of S. African Liberation Struggle (non-exam)
  • Special Seminar 2: Science and Technology in Society (non-exam)
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Programme 3: Science Educators

Outline of Programme 3: Advancement of Science and Technology for Educators (ASTE)

This programme is aimed at improving the teaching skills of STEM teachers at senior secondary level. It is geared towards current science and technology educators. Modern and recent teaching methods and resources will be introduced to educators through a series of workshops and lectures, on a part-time basis over a period of six months. The programme will start in 2009, enrolling 60 students per year until 2012 The aim is not to duplicate teaching methods that educators would have encountered in their normal teacher training but to supplement that with advanced teaching and learning methods.

Courses to be offered in this programme are:

  • Use of Multimedia for teaching and learning of Science & Technology
  • Use of ICT for teaching and learning of Science and Technology
  • Computer Literacy
  • Introduction to scarce skills professions (Basic modules)
  • History of SA Liberation Struggle (non-exam; special certificate)
  • Career Guidance (Combination of theory and Field trips) (non-exam)
  • Science and Technology in Society (non-exam; special certificate)

Accreditation: The pilot for this programme has been outsourced to Scientec.