Digital Transformation Virtual Summit

Strengthening KZN public service delivery through digitalisation.

25 February 2021

 The Moses Kotane Institute (MKI) is an entity of the KwaZulu-Natal Provincial Government through the Department of Economic Development, Tourism and Environmental Affairs (EDTEA). Its mandate is to provide internationally recognised quality research driving the economic development and innovation in the province. It does this by providing timely and accurate research to support the attainment of radically transformed inclusive and sustainable economic growth for the province in partnerships with the public and private sector. The Moses Kotane Institute will be hosting a Digital transformation Summit in 2021 with the theme: Strengthening KZN public service delivery through digitalisation.

Objective of the Summit

The objective of the summit is to provide a platform for Government,  policy makers, practitioners, industry leaders and academics to deliberate, discuss and recommend  actionable strategies to accelerate the integration of digital transformation in the day-to-day activities of the public sector and the services offered to businesses and citizens to enhance KZN public service delivery through digitalisation.

Summit Theme: Digital Transformation 20201: Strengthening KZN public service delivery through digitalisation.


  1. Automation, Integration, and digital enabled Public Service
  • Digital Solutions for Public Service Business
  • Cloud as enabler for digital transformation
  • Cybersecurity: The public service approach


  1. Innovation in Government
  • Remote working strategies for KZN provincial government.
  • Adoption and Take-Up of Innovative Solutions by KZN provincial government


  1. Citizen-Centred digital transformation


Submission information

Papers must be submitted in PDF format to by the 30 January 2021. Authors will be given feedback by 5 February 2021.

Submitted papers will be selected based on their originality, relevance to the summit streams and technical soundness. Papers will be subjected to a double-blind peer-reviewing process.

For enquiries, please contact Ms. Bongiwe Julayi by email:  or telephone: +27 31 266 1777.